The right
Product Documentation
opens doors,
closes deals,
keeps customers
Give customers the clarity they need to choose, use, and rely on your products with confidence.
Get documentation that works
Services
Whether you need sales brochures, product descriptions, or after-sales technical documentation, you'll receive content that connects with your customers and highlights your business's unique strengths.
When your selling points stand out and your products are easy to understand, browsers become buyers—and buyers become advocates.
Every business has different strengths worth highlighting and different customers to reach. To find the right documentation to help your business grow, explore the services below.
Get concise, benefit-focused material that communicates what your products do, who they're for, and why they matter—so your audience quickly understands their technical strengths and business value.
Deliverables include:
- Product Brochures
- Product Descriptions
- Product Data Sheets
- Price Lists and Catalogues
- Case Studies/Success Stories
- Video Scripts (Explainers/Demos)
Get clear, user-focused documentation that transforms complex technical details into practical, everyday guidance to help customers get the most from your products, reduce support requests, eliminate confusion, and build long-term satisfaction and loyalty.
Deliverables include:
- User Guides
- Technical Manuals
- Online Help
- Release Notes
- Knowledge Base Content
- Standard Operating Procedures
DocDesk can also:
Revamp Content
Revamp outdated or unclear sales and technical material to boost impact and clarity.
Build Branded Templates
Create consistent, easy-to-use templates that speed content creation and deliver a polished look.
Explain with Visuals
Turn complex processes or features into easy-to-understand diagrams that engage and inform.
What You'll Get
Clear, Effective Writing
Get content that supports both sales and after-sales.
Results-Driven Content
Get material that informs, persuades, and achieves your aims.
Customer-Focused Partnership
Get expert guidance on reaching and resonating with your customers.
Get content that supports both sales and after-sales.
Results-Driven Content
Get material that informs, persuades, and achieves your aims.
Customer-Focused Partnership
Get expert guidance on reaching and resonating with your customers.
Results-Driven Content
Get material that informs, persuades, and achieves your aims.
Customer-Focused Partnership
Get expert guidance on reaching and resonating with your customers.
Get material that informs, persuades, and achieves your aims.
Customer-Focused Partnership
Get expert guidance on reaching and resonating with your customers.
Customer-Focused Partnership
Get expert guidance on reaching and resonating with your customers.
Get expert guidance on reaching and resonating with your customers.
About
Meet Me
Greetings. I'm Dean—founder of Documentation Desk (DocDesk)—and a senior technical writer with 25 years' experience helping companies clearly explain their products. My goal is to make what you offer easy to understand, so your customers feel confident buying from you and have a better experience using what you sell.
I love learning about technology and working with the people who create it. That passion led me to train as a technical communicator and build a career in mobile telecoms, publishing, and high technology.
Earlier in my professional life, I worked as a residential and commercial architect for over a decade—an experience that still shapes how I approach structure and design in writing.
Why Work With Me
I bridge tech and business
I translate complex products into clear, purposeful content that speaks to real customer needs, whether it's for end users, decision-makers, or sales teams.
I focus on clarity that drives action
Good writing isn't just about sounding good; it's about helping customers understand, trust, and choose your product. Then use it with confidence.
I work independently and strategically
You won't need to micromanage. I ask the right questions, get to the heart of your goals, and deliver sharp, relevant content that's ready for customer use.
I write with your customers in mind
From brochures to user guides, I aim to support buying decisions, remove uncertainty, and improve the experience your customers have with your products.
Contact
Ready to chat?
Whether you have a question or a project in mind, I'd love to hear from you.
